We are currently experiencing a water service emergency, and have contacted US Water Services’ after-hours support. The customer representative stated that there has been a break in the main somewhere, and that a technician is already on site. They’re currently awaiting the arrival of a Duke Energy technician as well. The representative could not provide an ETA for resolution of the problem at this time.
Once water pressure has been restored, expect to receive a precautionary boil water notice from USW due to depressurization of the system. US Water Services may be contacted at one of the following numbers.
Customer Service (Regular business hours): (888) 228-2134
After-Hours Emergencies: (866) 753-8292